Wednesday, 13 May 2015
You go out for a meal drive up the access road to the hotel & suddenly crash!
A golf ball from their golf club smashes your windscreen.
So after a horrendous shock, what makes it even worse? The golf club manager wouldn't speak to me, sent the young receptionist out to say "Nothing to do with us. It's the golfer's fault".
"OK then which golfer"?
"Nothing to do with us"!
Which was absolute tosh. What about public liability insurance? They have to have it or their business is running illegally.
So I went into the hotel where I was meeting a friend for a meal & asked to speak to the manager about their golf club manager. Have to say their staff there were lovely asking was I OK, could they get me a coffee etc. Manager apologised, the golf club is now privately owned. He went to speak to the department who deal with insurance & was told yes they are insured but not for golf ball damage! Well I don't believe that for a minute. However he offered on behalf of the hotel to pay the excess on the windscreen replacement.
I wondered what would have happened if I had been walking up the drive & the ball had hit me.
So a nasty shock, a ruined evening out & now the company doing the replacement say they can't change the windscreen for a week!
Well I'll be writing a thank you letter to the hotel staff for their customer service, a not so nice letter to the Golf Club Manager & it's back on to the insurance company tomorrow to say their windscreen replacement service is unacceptable.
As I said earlier "I don't believe it"!
Monday, 11 May 2015
Well I've had a bit of a break from blogging but I have been quite busy. Enjoying myself mostly, on a Panama Canal cruise! Now I will post about that later as there are lots of photos to upload. Meanwhile above there's a photo of the ship Aurora which was very nice. It's docked at Puntarenas which was not quite so nice!
Anyway since I got back apart from the washing & ironing, I've been quite busy trying to finish a crochet blanket I started a couple of months ago. If I'd had room in the luggage I would have taken it with me on the cruise but it was quite bulky & heavy. We only had 23 kg of luggage for a 23 night cruise which needed posh frocks (for me) plus a dinner jacket & a suite for Eric so I took a shawl pattern to do. I knitted it for two weeks, didn't like it & pulled it out so I had nothing to show for my time spent knitting on the ship.
My time wasn't totally wasted though. I went to Spanish lessons which were great. I joined the ship at the end of March when the ship was doing its final leg of the world cruise it had started way back in January. So I only had three weeks to catch up with most of the other passengers who had started when the ship, left Southampton in January! Have to say I thoroughly enjoyed it & we had a great laugh with the young Spanish tutor who had a wonderful sense of humour.
So now I really need to keep the Spanish up. I had planned to learn some Italian on the cruise for my two trips to Italy in the summer. That went by the board though like the knitting. So apart from trying to finish the blanket, that's on the cards for the next couple of months.
Anyway this is my progress with the blanket so far:
10 of these done!
10 of these done!
Now for the bad news. Only 5 each of these done because I've run out of wool! Never mind the flowery centres are finished so the easy peasy bits are left to do. Well apart from joining the whole caboodle together which I'm dreading.
So will have to order more wool this week. Hopefully it will eventually look something like this.
I changed the colours as I don't do pink & I made it in wool not cotton.
I'm nearly always amazed at how good camera photos are. Bearing in mind I've never bothered to find out how to use it I just point it at the thing & click. It's great, no having to upload the camera photos, they just go. Just like magic!
Wish it was as easy to learn Italian!
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